Injured in a London crash? A car accident solicitor can secure fair compensation and deal with insurers. Free case review—learn your options today.
What does a car accident solicitor do?
A car accident solicitor in London handles your Road Traffic Accident (RTA) claim from first call to settlement, so you can focus on recovery. They gather evidence (CCTV/dashcam, witness statements, police logs), arrange independent medical reports (e.g., via MedCo for soft-tissue injuries), value your losses (pain and suffering, medical expenses, loss of earnings), and negotiate with UK insurers. If liability is disputed or offers are too low, they issue court proceedings and manage experts, disclosure, and Part 36 tactics. Many work on a no win no fee basis, meaning you pay a capped success fee only if the claim succeeds.
If you’ve just been in a crash in London, you’re likely sore, stressed and unsure what to do next—this guide is here to steady the ship. Below you’ll find a practical, plain-English roadmap covering exactly how a car accident solicitor London based can help, what the legal process looks like in England & Wales, what compensation you can claim, how fees work, and when to get specialist advice. We’ll also flag common mistakes to avoid, show you what to do right now, and include checklists you can use today. No scare tactics—just clarity, compassion and next steps.
Quick help: If liability or injuries are unclear, a short Free case evaluation in London can save weeks of back-and-forth with insurers.
Who a Car Accident Solicitor Is
A car accident solicitor is a regulated legal professional who pursues compensation for people injured in road traffic accidents. In London that often means navigating dense traffic, multiple CCTV sources, dashcam footage, bus lanes, and complex junctions. Your typical client journey: short eligibility call → evidence gathering → medical assessment → negotiation with the insurer → settlement or, if needed, court proceedings in the County Court. Their work spans soft-tissue whiplash to serious injuries and fatal claims, and extends to claims against uninsured or untraced drivers via the Motor Insurers’ Bureau (MIB). mib.org.uk
Considering legal help? See our Personal injury claim guide for the bigger picture.
Why You May Need One
Insurers are commercial entities; a solicitor levels the playing field and protects your position from day one. Adjusters may press for early statements, nudge quick low offers, or frame partial fault (contributory negligence) to reduce payouts. A solicitor takes the evidential burden off your shoulders, ensures key deadlines are met, follows the Pre-Action Protocols the courts expect, and uses structured negotiation tools (e.g., Part 36 offers) to drive a fair result. In serious or disputed cases, the difference between “going it alone” and instructing a specialist can be substantial. justice.gov.uk
Unsure about liability? A short review can clarify your route: Free case evaluation in London.
Common Causes & Liability Factors
Fault is about duties and breaches—what the Highway Code expected of each road user, and who fell short. In London, common patterns include:
- Distracted driving (phones, in-car screens).
- Speeding or tailgating in stop-start traffic.
- Impairment (alcohol/drugs, fatigue).
- Weather (rain reduces visibility and stopping distances).
- Road defects (potholes), obstructions, or poor signage.
- Vulnerable road users (pedestrians, cyclists, e-scooters): the “hierarchy of road users” requires those who can cause the greatest harm to have the highest responsibility. GOV.UK
Your solicitor maps incidents to Highway Code duties (overtaking distances, signalling, junction priority, pedestrian crossings), then assembles evidence to prove breach and causation. Where both sides share blame, contributory negligence may reduce damages by a percentage. GOV.UK
Want to dig deeper? See our explainer: Road traffic accident claims.
What To Do Immediately After a Crash
Safety first, then evidence—these steps protect your health and your claim.
- Stop and check safety. Switch on hazards; move to a safe place if possible.
- Call 999 for serious injuries or danger; 101 for non-emergency reporting.
- Exchange details (names, addresses, insurers, registration).
- Photographs & video. Capture vehicle positions, damage, road layout, skid marks, debris, signs, weather, and your injuries.
- Dashcam/CCTV. Save dashcam clips and note nearby cameras (shops, buses, TfL).
- Witness details. Get names and numbers early.
- Report to police promptly where required; police collisions are recorded and later codified for statistics using STATS19 data. GOV.UK+1
- Medical care. Visit A&E or your GP; follow NHS advice on whiplash—most cases improve in weeks to months with movement and pain relief. nhs.uk
- Notify your insurer within policy time limits; avoid recorded statements until you’ve had legal advice.
- Start an evidence log (see templates below).
Need a hand triaging your situation? Our Personal injury claim guide walks through the first 7 days.
The Legal Process in England & Wales
The RTA claim path is structured, deadline-driven and designed to encourage early settlement without court. Here’s the journey most London cases follow.
1) Free consultation & case evaluation
A short call checks eligibility, funding options and immediate next steps. Bring the crash date, location, police reference, medical symptoms, and any early offers from insurers. You’ll also discuss whether your injury falls into the Official Injury Claim (OIC) process (certain low-value whiplash claims) or the standard RTA/PI protocols.
Tip: New to this? Book a Free case evaluation in London.
2) Investigation & evidence file
Your solicitor gathers, preserves and organises proof before it fades. That includes:
- Police logs and STATS19 references (where relevant). GOV.UK+1
- Medical records and independent reports. For soft-tissue injuries, accredited experts are instructed via MedCo.
- Witness statements and CCTV/dashcam retrieval.
- Engineering or accident reconstruction experts for complex impacts, speed disputes or visibility issues.
- Financial evidence for losses: pay slips, invoices, travel, prescriptions.
This phase is about turning a messy incident into a coherent, evidenced narrative.
3) Liability assessment & valuation
You’ll get advice on fault and on two heads of loss: general and special damages.
- General damages = pain, suffering and loss of amenity.
- Special damages = financial losses (medical fees, rehab, travel, care, loss of earnings, vehicle-related costs).
Where rehabilitation can’t wait, your solicitor seeks interim payments from the insurer if liability is admitted or there’s strong supporting evidence.
4) Letter of claim & pre-action protocols
Before court, parties must follow the Ministry of Justice Pre-Action Protocols. Your solicitor sends a letter of claim with the facts, injuries and losses; the defendant insurer must acknowledge and investigate within set timeframes. The protocols encourage information exchange and early settlement, and the court can impose costs sanctions for unreasonable non-compliance. justice.gov.uk+1
5) Negotiation with insurers & Part 36 offers
Most claims settle through negotiation; Part 36 is a powerful costs tool to encourage sensible offers. Your solicitor will weigh up medical evidence, prognosis, and risks to pitch or respond to offers. If the insurer’s position is weak or slow, formal offers under Part 36 shift costs risks and focus minds.
6) Settlement vs litigation
If negotiation stalls, your solicitor may issue in the County Court; most cases still settle pre-trial. Expect:
- Pleadings (Particulars of Claim/Defence/Reply),
- Case management by the court,
- Disclosure of documents and witness/expert evidence,
- Negotiation/mediation, then
- Trial if needed.
Track allocation depends on value and complexity (small claims, fast track, multi-track). Your solicitor will explain what each track means for timescales and recoverable costs.
Thinking about holding your ground? Our primer How to value a claim demystifies the numbers.
Damages You Can Claim
Compensation in an RTA claim covers both financial loss and the human impact of injury. Typical items:
- Medical expenses & rehab (physio, prescriptions, equipment).
- Loss of earnings (including overtime/bonuses), or loss of self-employed profits.
- Care and assistance (paid or family help).
- Travel and parking to appointments.
- Vehicle-related losses (excess, hire) if handled within the injury claim.
- Pain, suffering and loss of amenity (the non-economic piece).
Pecuniary vs Non-pecuniary (Economic vs Non-economic) – at a glance
| Category | What it covers | Examples | Proof you’ll need |
|---|---|---|---|
| Pecuniary (Economic) | Money you’ve spent or lost | Physio bills, medication, lost wages, taxi fares | Receipts, invoices, payslips, bank statements |
| Non-pecuniary (Non-economic) | The injury’s impact on your life | Pain, suffering, loss of amenity | Medical report, diary of symptoms, witness statements |
Not sure what adds up? Keep a simple expenses spreadsheet and check it at your Free case evaluation in London.
Fees & Costs Explained
Most London motorists choose a No Win No Fee (Conditional Fee Agreement) because it reduces risk and upfront cost. In a CFA, you pay a success fee only if your claim succeeds; it’s legally capped (commonly up to 25% of certain damages, typically excluding future losses). Your solicitor will also discuss ATE insurance (After-the-Event) to cover adverse costs risks if the case proceeds to court.
No Win No Fee vs Hourly Billing
| Feature | No Win No Fee (CFA) | Hourly Billing |
|---|---|---|
| Upfront cost | £0 in most cases | Pay as you go |
| Risk to you if you lose | Usually £0 solicitor fees (disbursements/ATE discussed) | You pay all billed time |
| Incentives | Solicitor is motivated to win and maximise value | Solicitor is paid regardless of outcome |
| Predictability | High (capped success fee) | Variable (depends on hours worked) |
| Common in RTA claims? | Yes – standard | Rare for injury claimants |
Want to read more first? See No win no fee explained.
How To Choose the Right Solicitor
Pick experience over promises—RTA claims reward steady process, not flashy guarantees. Use this 10-point checklist:
- RTA focus. Ask how many London road cases they run yearly.
- Track record. Outcomes in cases like yours (rear-end, cyclist, pedestrian, uninsured driver).
- Funding clarity. Written CFA, success fee cap, ATE terms, likely disbursements.
- Communication. Named contact, response times, plain English updates.
- Resources. Access to MedCo experts, reconstruction engineers, barristers.
- Early rehab. Will they seek interim payments and treatment now?
- Data & evidence savvy. CCTV/dashcam workflows, TfL requests, telematics.
- Conflicts & independence. Not tied to an insurer that may prioritise cost over care.
- Transparent valuations. Method for general damages and loss calculations.
- Client reviews. Look for depth, not just stars.
Shortlist ready? Book a Free case evaluation in London to sense-check fit.
Mistakes To Avoid After an Accident
Small missteps can cost thousands; avoid these common pitfalls.
- Admitting fault at the scene. Stick to facts; let evidence speak.
- Delaying treatment. Follow NHS guidance and get assessed—gaps undermine claims. nhs.uk
- Recorded statements without advice. Insurers may use wording against you.
- Social media posts. Photos or comments can be misconstrued.
- Accepting quick low offers. Early pain can mask longer recovery; value rises once prognosis is clear.
- Losing receipts. Photograph them into a claim folder.
Need perspective on an early offer? Read How to value a claim or ask for a brief review.
When To Contact a Solicitor
If injuries persist beyond a few days, liability is unclear, or the other driver is uninsured/untraced, speak to a solicitor early. Urgent triggers include:
- Serious injury (fractures, head/brain, spinal).
- Disputed liability or comparative/contributory negligence arguments.
- Multiple vehicles or pedestrians/cyclists involved.
- Uninsured or untraced drivers—these often proceed via the MIB under specific agreements. mib.org.uk+1
- Vulnerable road users (cyclists, motorcyclists, pedestrians).
Not sure which route applies? See Uninsured and untraced driver claims (MIB).
Realistic Timelines & Expectations
Most straightforward London RTA claims settle in months; complex or contested cases can take longer. Speed depends on:
- Liability clarity (rear-end vs complex junction).
- Injury severity and medical prognosis—you don’t want to settle before the outlook is known.
- Evidence availability (CCTV retention times can be short).
- Protocol route—minor whiplash claims in England & Wales may run through the OIC with fixed damages and different cost rules (the whiplash reforms).
- Court availability if proceedings are needed.
The whiplash reforms changed small soft-tissue RTA claims: many must be brought via the OIC, with tariff-based general damages and limited costs recovery, which can influence strategy and timelines. For context on what changed, see Whiplash reforms: what changed and the NHS overview of typical whiplash recovery. nhs.uk
Practical Tools
Evidence log (copy-paste starter)
A simple running log keeps everything tidy and saves hours later.
- Date, time, exact location (road names, direction of travel).
- Weather, lighting, traffic conditions.
- Vehicle positions, speed estimates, manoeuvres.
- All parties’ names, addresses, registrations, insurer details.
- Witness names, numbers, brief accounts.
- Police reference (CAD/Incident No., collar numbers).
- Photos/video filenames and where stored (dashcam/CCTV requested from…).
- Symptoms diary (pain levels, sleep, work impact).
- Expenses (date, item, amount, receipt photo).
Questions to ask on your first call
Arrive prepared and you’ll get better answers.
- Do you think liability is clear or disputed? Why?
- Does my case sit within OIC/whiplash reforms or standard RTA protocol?
- What experts might we need (MedCo GP, orthopaedic, reconstruction)?
- What’s a sensible valuation range and what evidence could move it?
- Can we seek interim payments for treatment or hardship?
- What are your success fee, ATE premium and disbursement estimates?
- How often will I get updates and who will be my contact?
- What risks would push us to reject/accept a Part 36 offer?
- How long do you expect this claim to take and why?
- What can I do this week to strengthen the case?
Ethical & Legal Notes
This guide is general information, not legal advice; laws and procedures change and vary with facts. Always check the latest Highway Code and Pre-Action Protocols, and confirm time limits—most personal injury claims in England & Wales must start within three years of the accident or date of knowledge, with special rules for children and those lacking capacity. For uninsured or untraced drivers, additional reporting and timing requirements may apply via the MIB schemes. GOV.UK+2justice.gov.uk+2
Conclusion & CTA
You don’t need to fight this alone—an experienced car accident solicitor in London can gather proof, calm the insurer noise and move you towards a fair settlement. Whether you’re dealing with whiplash, time off work, or a full liability dispute, the right plan makes all the difference.
Book a Free Case Evaluation in London
- 10-minute eligibility check
- Indicative valuation range
- Next steps & timeline
Start here: Free case evaluation in London
Suggested internal links
Place internal links where readers naturally need depth or action.
- In Intro and at each major step → “Free case evaluation in London” →
/contact/ - In Why You May Need One → “Road traffic accident claims” →
/road-traffic-accidents/ - In Fees & Costs Explained → “No win no fee explained” →
/no-win-no-fee/ - In Damages and Timelines → “How to value a claim” →
/claim-valuation-guide/ - In Ethical & Legal Notes → “Time limits for injury claims (England & Wales)” →
/time-limits-personal-injury/ - In When To Contact a Solicitor → “Uninsured and untraced driver claims (MIB)” →
/mib-claims/ - In Realistic Timelines & Expectations → “Whiplash reforms: what changed” →
/whiplash-reforms/ - In Who a Car Accident Solicitor Is → “Personal injury claim guide” →
/personal-injury/
External authoritative links
Cite neutral, UK-official sources where readers can verify rules.
- The Highway Code (GOV.UK) – duties, hierarchy of road users. GOV.UK
- MoJ – Pre-Action Protocols – PI/RTA protocols and expectations. justice.gov.uk+1
- Motor Insurers’ Bureau (MIB) – uninsured/untraced driver claims. mib.org.uk+1
- NHS – Whiplash overview – treatment and recovery expectations. nhs.uk
- DfT STATS19 guidance – collision reporting context. GOV.UK
FAQs
How much does a car accident solicitor cost on a no win no fee?
Most London RTA solicitors work on a Conditional Fee Agreement with a capped success fee only if you win. You’ll agree the cap (often up to 25% of certain damages) at the outset and discuss ATE insurance for court risks. Always get the charges and any deductions in writing before you sign.
What’s the time limit to start a car accident claim in England & Wales?
Usually three years from the date of the accident (or date of knowledge). For children, time runs from their 18th birthday; for those without capacity, the clock may be paused. Some MIB routes require prompt reporting to police—don’t delay. mib.org.uk
Do I need a solicitor if the insurer has already offered a settlement?
It’s wise to get independent valuation before accepting. Early offers rarely account for full recovery time, future treatment or proper loss of earnings. A solicitor can compare against guidelines, seek interim payments and negotiate via Part 36 if needed.
What documents and evidence should I gather after a crash?
Prioritise safety and medical care, then collect: photos/video, dashcam, witness details, police reference, repair estimates, and all receipts. Keep an evidence log and ask nearby businesses for CCTV quickly—footage can be overwritten in days. GOV.UK
Can I claim if I was partly at fault?
Yes—damages are usually reduced by your share of responsibility (contributory negligence). For example, being 25% at fault typically reduces the award by 25%. Your solicitor will challenge unfair percentages using Highway Code duties and expert analysis. GOV.UK
What if the other driver was uninsured or fled the scene?
You can often claim through the MIB’s uninsured or untraced driver schemes. Expect extra checks and reporting requirements; a solicitor ensures the right pathway and evidence is in place. mib.org.uk+1
How long do car accident claims take in London?
Straightforward, admitted-liability cases can settle within months; disputed or serious-injury cases often take longer. Timelines depend on evidence, medical prognosis, insurer responsiveness and court timetables.
What are general vs special damages?
General damages compensate pain, suffering and loss of amenity; special damages cover financial loss like earnings, treatment, travel and care. Your award is the sum of both, adjusted for any contributory negligence.
What are Part 36 offers and should I accept one?
Part 36 offers are formal settlement offers with costs consequences. Accepting or beating a reasonable Part 36 can significantly affect costs if proceedings are issued. Always get advice on timing, numbers and medical evidence before deciding.
How do the whiplash reforms affect minor injury claims?
Many minor RTA soft-tissue claims now run through the Official Injury Claim portal with tariff-based general damages and limited costs recovery. Strategy and valuation differ from pre-reform claims; early legal advice helps.
Will I have to go to court?
Most claims settle without a trial. If court is needed, your solicitor manages pleadings, disclosure, experts and advocacy. Many cases resolve after evidence exchange or at mediation/settlement meetings.
Can cyclists and pedestrians bring RTA claims too?
Yes—vulnerable road users often benefit from the Highway Code’s hierarchy placing greater responsibility on drivers. Evidence and injury assessment work similarly, with adjustments for the specific mechanics of the collision. GOV.UK

